The operators of this website take the protection of your personal data very seriously. We handle your personal data confidentially and in accordance with data protection legislation and with this privacy statement.
As a general rule, it is possible to use our website without giving personal data. If possible, personal data that is collected on our website (e. g. name, address, or e-mail address) is always collected on a voluntary basis. This data will not be disclosed to any third party without your express consent.
Please note that data transmission in Internet (e. g. when communicating via e-mail) may have security breaches. A complete data protection against access by third parties is not possible.
Sudenburger Wuhne 61
Fax: +49 (0) 391 / 556 846 01
Furthermore, you have the right to receive free information regarding your data at any time.
Recording, processing and use of your personal data
As for recording, processing and use of your personal data we strictly observe the general legal provisions of EU Data Protection Regulation, the Federal Data Protection Law and the Telemedia Act. Any kind of other use of the information is prohibited and will also in no way be conducted by any of our service providers. Deletion of your personal data will take place as soon as the data is no longer needed in order to serve the purpose it had originally been saved for or if saving has become prohibited resulting other legal reasons, if no statutory storage obligation applies and after you have asserted a claim for deletion.
Ordering goods via the Petromax online shop
Data that you enter when you create a customer account on our website will be saved. Data that you enter when you order goods via the online shop will also be saved.
As a rule, it is necessary to enter the following data in order to create a customer account and order goods: name, postal address, e-mail address and a password for the customer account. Moreover, the following data can be entered on a voluntary basis: phone number. It is also possible to subscribe to our newsletter.
All data that is entered by you is transferred in encrypted form. The password for your customer account is immediately saved in encrypted form and is not visible by us.
The method of payment selected when ordering goods will be saved. Data entered when ordering goods and your bank details are sent directly and in encrypted form to the payment service provider or credit company and are not saved by us. We receive a release for payment or rejection of payment from the payment service provider or credit company; this information will be saved.
Click here for details about the encryption used: https://ssl.de/ssl.html
The “personal data” will hereinafter be referred to as “customer data”. Customer data is stored directly in the database on our servers in Germany.
This stored customer data is necessary for processing the concrete order and will be used by us for that purpose.
By entering your customer data, you give your consent for us to use them. You can withdraw your consent at any time with effect for the future. Click here for the withdrawal form. If you withdraw your consent while your order is being processed, this may affect the processing of the order.
We will not disclose your client information (with the exception of your postal address, which we send to the shipping company that will deliver to you the goods that you ordered), unless we are required to do so by law, in particular to prosecution services or courts.
We use customer data only to process orders and to write and send our newsletter, provided that you have subscribed to it. You subscribed to the newsletter if you ticked the relevant checkbox when ordering goods. You can unsubscribe from the newsletter at any time by sending us an email.
Data disclosure to shipping company
Privacy statement for the use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies", which are text files that are stored on your computer to help analyse how you use the website. As a general rule, the information on your use of this website generated by the cookie is transferred to a Google server in the USA and stored there.
If you activate IP address anonymization on this website, your IP address will be processed in a shortened form in member states of the European Union or other signatories to the Agreement on the European Economic Area. In exceptional cases, the complete IP address will be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website and Internet use to the website owner. The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other Google data.
You can prevent your browser from storing cookies by making the appropriate settings in your browser software; however, please note that you may not be able to use all the features of this website if you do so. You can also prevent capture of the data on your use of this website (including your IP address) generated by the cookie and the processing of this data by Google by downloading and installing the browser plug-in available at this link: https://tools.google.com/dlpage/gaoptout?hl=de or you disallow Google Analytics by using this link: Google Analytics Opt-Out
Using Google reCAPTCHA
We use “Google reCAPTCHA” on our websites. This service is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). The query is for the purpose of distinguishing whether the input is by a human or automated program. The query includes the sending of the IP address and any other data required by Google for the reCAPTCHA service to Google. For this purpose, your input will be transmitted to Google and used there.
Privacy statement for the use of Google Web Fonts
This site uses so-called web fonts, provided by Google, for the uniform representation of fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. To do this, the browser you use must connect to Google's servers. As a result, Google learns that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
If your browser does not support web fonts, a default font will be used by your computer.
Privacy statement for the use of Facebook plug-ins ("Like" button)
Plug-ins of the social network Facebook provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our website. The Facebook plug-ins on our website are recognisable by the Facebook logo or the "Like" button. Click here for an overview of the Facebook plug-ins: https://developers.facebook.com/docs/plugins/ .
When you visit our website, a direct connection is made between your browser and the Facebook server thanks to the plug-in. Facebook is thus informed that you visited our website with your IP address. By clicking on the Facebook "Like" button while being logged in to your Facebook account, you can put a link to the contents of our website on your Facebook profile. Facebook can thus associate your visit of our website with your user account. Please note that we – as provider of this website – have no knowledge of the content of the transferred data and their use by Facebook. You will find further information on this in the Facebook privacy statement: https://de-de.facebook.com/policy.php.
If you do not want Facebook to be able to associate your visit of our website with your Facebook user account, please log out of your Facebook user account.
Privacy statement for the use of Instagram
There are functions of the service Instagram integrated on our website. These functions are provided by the Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. By clicking on the Instagram button while being logged in to your Instagram account, you can put a link to the contents of our website on your Instagram profile. Instagram can thus associate your visit of our website with your user account. Please note that we – as provider of this website – have no knowledge of the content of the transferred data and their use by Instagram.
You will find further information on this in the Instagram privacy statement: https://instagram.com/about/legal/privacy/
Privacy statement for the use of YouTube
Our website uses plug-ins of the website YouTube, which is operated by Google and provided by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page of our website that is equipped with a YouTube plug-in, a connection is made to the YouTube servers. The YouTube server is thus informed of which page of our website you have visited.
When you are logged in to your YouTube account, you enable YouTube to associate your surfing habits directly with your personal profile. You can prevent this by logging out of your YouTube account.
You will find further information on how usage data is handled in the YouTube privacy statement: https://www.google.de/intl/de/policies/privacy
Privacy statement for the use of PayPal
Our website uses so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies help us make our range of goods user friendlier, more effective and safer. Cookies are small text files that are placed on your computer and stored by your browser.
Most of the cookies that we use are so-called “session cookies”. They are automatically deleted after 24 hours. These cookies enable us to recognize your browser at your next visit.
You can change the settings of your browser so that you are informed when cookies are stored, so that you allow cookies on a case-by-case basis, so that cookies are rejected always or only on specific cases, or so that cookies are automatically deleted when the browser is closed. Disabling cookies may limit the functionality of this website.
The provider of our website automatically collects and saves information in so-called server log files that are automatically transferred to us by your browser. This applies to:
• pseudonymized IP-address
• Browser type / browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of server access
• Screen resolution
These data cannot be attributed to specific persons and will not be combined with other data sources. We reserve the right to disclose this information if substantiate solid indications of a violation of the legislation had taken place.
Information, deletion, blocking
You have at any time the right to be informed free-of-charge on your stored personal data, where it comes from, who stores it and for what purpose it is processed. You have at any time a right of rectification, blocking or deletion of this data. To make sure that personal data is not disclosed to a third party please send your request via e-mail or post it to the following address always under full personal identification:
Sudenburger Wuhne 61
Fax: +49 (0) 391 / 556 846 01